If the phone number you have registered on VCC is wrong and you want to change it, please send us your request email to email@example.com.
1. Email Subject: Request to change phone number
2. Email body:
• Real name
• Your registered mobile phone number
• Your new mobile phone number
• Email registered with VCC Exchange
Attach in the email or paste a link to a good quality video (.mp4) that records you writing “VCC + (request date)” on a white paper, holding it with an official identity document of yours such as: ID, Passport, Driving License...
In the video, your face and writing must be clear and the type of the official document must be detectable. See the sample:
It would take 3 working days to change your phone number