VCC Exchange is a legal entity (hereinafter referred to as "VCC Exchange" / "Website" / "We"). We own and operate the network platform and technology solutions to enable you to share, connect, negotiate, and communicate with other Users (as defined below) about your digital assets. VCC Exchange does not issue digital assets or support Users to use digital assets for illegal gambling, illegal drug sales, money laundering, terrorist financing, etc… or any other activities that are illegal in any of the jurisdictions where we operate.
These Terms shall be deemed to include the main body of our agreement and all other VCC Exchange rules, policies and procedures that have been published or shall be published by VCCE from time to time. Unless otherwise expressly provided, any VCC Exchange Service shall be bound by these Terms.
You have the right to consult VCC Exchange if you have any questions with regard to our agreement. However, as long as you use all or any part of VCC Exchange Service, it will immediately constitute acceptance and create a legally enforceable contract under which you agree to be bound by all of these Terms even if you have not carefully read through these Terms before using VCC Exchange service. If you do not agree to all or any part of these Terms, you shall immediately stop registration/activation or stop using VCC Exchange service.
1. Users’ confirmation and assertation
By successfully accessing, registering and becoming one of the members of this Website, the User acknowledges, represents, warranties and agrees that:
(a) You must be an individual or legal entity with full civil act capacity in accordance with the laws of Vietnam and voluntarily register to become a User or when using any VCC Exchange Service. in any manner authorized by the VCC Exchange.
(b) You are not “Prohibited Person” which means any person or entity that: (a) is on any trade or economic sanction lists such as Specially Designated National by OFAC, EU, UN Security Council Sanctions list,... or (b) is located in, or a citizen or resident of any state, country, territory or other jurisdiction: (i) that is embargoed by the UN and US (ii) where use of any cryptocurrency trading would be illegal or otherwise violate any Applicable Law..., or (c) is on the list that VCCE Exchange does not provide service due to VCC Exchange's internal policy
(c) In order to comply with Anti-Money Laundering/Counter-Terrorist Financing (AML/CTF) requirements, VCC Exchange must require identity verification with certain information including but not limited to your recent income, bank account, occupation, source of funds,… This verification will be undertaken by checking the information you provide against “Prohibited Person”.
(d) VCC Exchange account can only be used by the person whose name they are registered under. VCC Exchange reserve the right to suspend, freeze, or cancel accounts that are used by persons other than the persons whose names the accounts are registered under. VCC Exchange will also not take legal responsibility for these accounts.
(f) You acknowledge that this Website provides only technological solutions for Users to share, negotiate or exchange digital assets with each other. Users are solely responsible for the legality and validity of their digital assets
(g) You understand and agree that You will assess, evaluate the legality and validity of other Users' digital assets and decide on your own to conduct transactions with each other (if any) and bear the losses themselves (if any).
(h) You understand and acknowledge that VCC Exchange does not issue digital assets or provide means of payment for Users to transact with each other or accept digital assets.
(i) You allow us to send information, contact you through the means of communication that you have provided such as e-mail, message, mobile notification or mail.
(k) You undertake to use your legitimate account only when posting and using our services and will not perform any act that prejudices the general interests of the community, national interests and benefits of the VCC Exchange.
(l) You undertake to bear full responsibility for your money, digital assets on the VCC Exchange and will not be used for any illegal purpose such as money laundering, sponsoring terrorism or violating economic and trade regulations. Any violations will be reported to the competent authority.
(m) Force Majeure: In the event beyond our control including system failure, network failure, hacker attack, electrical failure, transmission failure, information, market disruption and other factors of surprise or detecting signs of unusual transactions, We reserve the right to cancel abnormal trading results. In this case, the User agrees that the User will be responsible for coordinating with the VCC Exchange to troubleshoot the problem and ensure the provision of accurate information. VCC Exchange does not accept any responsibility for any losses caused by the above situations as a result of your inaccurate information that leads to our inaccessibility and explanation of handling procedures to You.
(n) In the course of using the website, if the User needs our assistance to handle disagreements with other Users, we reserve the right to request and all Related Users are obliged to provide us with supporting evidence. All Users hereby agree that Our decision, after reviewing the evidence provided by the parties, will be binding on all relating Users.
(p) When incidents are caused by Force Majeure or any fault of any User, VCC Exchange will need a reasonable period of time to attempt to fix the problem. In this event, VCC Exchange is not liable for any consequences (including but not limited to any damage from you) that occurred before the request was processed.
(q) VCC Exchange reserves the right to unilaterally amend all or part of these terms if necessary, and make the same publication on our website without any personal notice to you. By continuing to use the vcc.exchange Service, you agree to be bound by the revised Terms.
You also agree and understand that we are at our sole discretion to provide all information relating to the User's Account to third parties (partners, authorities) including but not limited to:
(i) Account opening information; (ii) Contact information of the person who opens the account;
(iii) Information of transactions that the User has performed on the account
2. Users’ rights and obligations
(b) You have the right to log into the vcc.exchange platform using the email address and mobile phone number you have provided or confirmed or any other means authorized by us. You have the right to request a re-issue of your password or to recover your account in case you forget or successfully remedy previous violations in accordance with VCC Exchange's regulations.
(e) You are solely responsible for keeping your password and account secure at VCC Exchange as well as all activities under the name of your login email, password and your VCC Exchange account (including but not limited to at sharing information, posting information, accepting and complying with agreements and regulations by clicking on the website, updating online agreements or purchasing online services, etc.).
(f) You will immediately notify VCC Exchange if you discover unauthorized activity in your account and password by anyone, or commit any other breach of security laws; and (ii) you will strictly comply with the security, authentication, transaction, deposit and withdrawal of the website / service /; and (iii) log out of the Website following the steps specified after each session.
(g) Pay service fees (if any) according to VCC Exchange's regulations from time to time.
3. Prohibited acts
Users will be prohibited from performing or engaging in any of the following activities in connection with the use of the Service under this Agreement:
(i) Register multiple accounts or use another User's account for any purpose;
(ii) Take any action that leads to or threatens to lead to any damage to the Website or reduce the availability or accessibility of this Website;
(iii) Perform any conduct that has the potential to negatively impact the Services and the reputation of the VCC Exchange;
(iv) To engage in commercial activities and communication activities in any form on behalf of the VCC Exchange without the consent of the VCC Exchange;
(v) Unauthorized use or copy (whether directly or indirectly) or perform any act that infringes the intellectual property rights owned by VCC Exchange, other Users or a third party;
(vi) Build and provide products, services, websites similar to VCC Exchange's Services based on information obtained through the use of VCC Exchange's Services, in danger of affecting the reputation of VCC Exchange, manipulate information, create confusion for other Users or tamper with the normal operation of the Services.
(vii) Post or misrepresent information on the Website or use false information about the Website to commit illegal acts including but not limited to frauds, property acquisition, "money laundering", propaganda against the State ...
4. Liabilities exemption
4.1. VCCE provides vcc.exchange service in "as is" and "available on the market" condition. The vcc.exchange service does not provide any warranty, whether express or implied, with respect to the vcc.exchange Service, including but not limited to: availability, error-free or missing omission, continuity, accuracy, reliability or fitness for a particular purpose of the content on this Website or the content on any of the pages leading to this Website. Accordingly, VCCE and its affiliates are not liable for any including but not limited to:
(i) the legality, availability, origin and information of the subject matter in any transaction;
(ii) the accuracy, completeness and legality of the information, documents and evidence provided and posted by the User;
(iii) Damage caused by error, violation of the User or any other third party;
(iv) Purpose, object, implementation method, legal consequences of any transactions performed by Users together;
(v) Physical or mental damages resulting from Your registration, use of any information posted, transmitted to the Website or using any Service;
(vi) Damage caused by Force Majeure events including any interruption or termination of transmission to and from the Services, any viruses or other harmful components that may be transmitted to or through the Services;
(vii) Damages arising from prohibited digital assets, suspension of transactions due to the legal policies of the country where the Services are used and performed.
(viii) The damage caused by any unauthorized access or use of our secure servers and / or any and all personal and / or financial information contained therein. ;
(ix) the request to provide information in accordance with laws relating to Users and transactions.
4.2. You understand that all your money on VCC Exchange is for a single purpose of trading. In all transactions, you should act on the principles of goodwill, no fraud, unfair competition practices, do not tamper with the normal online transaction order, and do not perform any activities. action is not related to online transactions. VCC Exchange will not perform the function of collecting or holding transaction pending status or keeping money on behalf of users in any case.
4.5. VCC Exchange, employees and agents of VCC Exchange will be exempt from any claims, lawsuits and claims from Users or any third parties related to the User's use of the Website, Service.
5. Termination of agreement
- VCC Exchange reserves the right to immediately suspend or terminate your access to or use of a part or all of the VCC Exchange Service, including the "freezing" / "closure of the account with digital assets." on an account without prior notice or liability if:
- There is a request from a competent state authority; or our partner.
- We believe there is an attempt to gain unauthorized access to your account.
- When events in Article 4.1 above occur, the VCC Exchange has the right to take certain actions:
- Unilaterally block temporarily or permanently your account on VCC Exchange, without any prior notice, for any reason and VCC Exchange will not be liable to you. ;
- Delete or deactivate your VCC Exchange account and all related information and files in that account without liability to you;
- Directly cancel a trading order you placed before your account is suspended or terminated without liability to you;
- Delete, simultaneously suspend or terminate services and all untraded related information which have been uploaded to the VCC Exchange before your account is suspended or terminated
- Without prejudice to the provisions as stipulated in the aforementioned Article 4.1 and Article 4.2, the temporary suspension shall not affect the payment for the transaction which is already executed or is in progress by Users. If your account is no longer under investigation or suspension, your account shall be returned to the status quo before the investigation process, including your digital assets
You agree to pay VCC Exchange the service fees specified in VCC Exchange's regulations from time to time
In the event that your account service is terminated or your account authorization on the VCC.exchange platform is permanently frozen (canceled), VCC Exchange will have no obligation to keep or disclose to you any information in your account, forward any information you have not read or send information to you or any other third party. You agree that, after terminating these terms between you and VCC Exchange, we still reserve the right to store your information and all transactional information during your use of VCCE.exchange service.
9. Dispute resolution
The parties hereby agree to waive the jurisdiction of the courts of any concerned country and agree that any disputes arising between the parties will be resolved through discussion. In the event that the parties are unable to resolve a dispute through discussion, the dispute will be resolved through commercial mediation or by commercial arbitration in accordance with international practice.
These Terms are the entire agreement between you and VCC Exchange with respect to the use of VCC Exchange service and supersede all prior or contemporaneous communications and proposals between you and VCC Exchange.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.